Support

For help, email dr.ifixit@gmail.com.

Common fixes

• If live data does not load, confirm the phone has internet access and try again. Cloud monitoring does not require the development computer.
• If notifications do not arrive, confirm iOS Settings allows notifications for LOOK UP, then open the app once so its push token can be registered.
• If Premium is missing after reinstalling or changing phones, open LOOK UP Premium and choose Restore Purchase.
• Aircraft data may be delayed, incomplete, or unavailable. LOOK UP is not a safety or navigation service.

Deleting data

Open Settings in LOOK UP and select Delete This Installation's Data to remove that installation's cloud data.